Medical Reception and Terminology Course




There is no better time than NOW to train for a Career in Health with a shortage of healthcare workers, and health being the largest and fastest growing employment sector.   Don’t put off training during this challenging time –  take the time to train for an industry that needs you.       

Please be advised, as of 1 April 2020 until further notice,  Wesley will be providing training via Online Learning BUT with supporting Webinars, Live Q&A mentoring sessions several times a week and if possible small group sessions (not essential).    QUALITY will not be compromised ! 


Enrol in your State Location for Weslely’s new Online Programme + Live Tutorials and Webinars led by Industry Leaders.   
Start your study anytime. 





Medical Reception Short Course Information – Become Job Ready in as little as 4 weeks or study at your own pace online!

Wesley has developed a Nationally Accredited short course for candidates wanting to pursue a career in the health professions or for clients working in industry who wish to further develop their skills in medical administration.

Delivered :        Australia wide in over 18 locations Nationally OR via our New ONLINE Training program – perfect for studies during COVID-19

Units :              The short course represents 5 Key Accredited Medical Units from the Certificate III of Business Administration (Medical) and fast tracks students to become ‘Job Ready’ for a career in Medical Reception and Medical Administration.

This workshop is particularly suitable for students with some administrative experience.

Students become Job Ready in just 4 weeks after 4 Saturday workshops of intensive face to face study led by Industry Leaders OR choose our Online e-Learning program and study at your own pace.    Students have four months to complete our program which is easily achievable with our online content, supporting Live webinars, tutorials and Q&A sessions.


review-starsfrom 127 Clients on Facebook Wesley Training scored: 4.9/5.

Nationally Accredited and Recognised

Wesley were the pioneers of the Medical Reception Training Program in Australia, and began delivering our popular and highly respected programme over 20 years ago across Australia. This makes Wesley’s Qualification and Certification the most recognised and respected in the Health Industry today.

Wesley work hand-in-hand with Industry Leaders to both develop our program and also facilitate and mentor our students in face-to-face workshops across Australia.  Wesley believe our quality of training cannot be achieved by online study alone – and it is the delivery by current Industry Experts and Leaders that bring our program alive for the student.


Units of Competency for the Medical Receptionist and Practical Medical Terminology Short Course

Medical Skill-set Units from Certificate III Business Administration (Medical) BSB31115

BSBMED301 Interpret and Apply Medical Terminology     

BSBMED302 Prepare and Process Medical Accounts   

SBMED303  Maintain Patient Records   

BSBMED305 Apply the Principles of Confidentiality   |

BSBWHS201 Contribute to the Health and Safety of Others  PLUS CAREERS WORKSHOP and  Online Medical Computing Course

BONUS ONLINE COURSE FOR 2020 –   How to build a dynamite Job Portfolio


Medical Careers – Health the largest, fastest growing employment sector in Australia


Working within the Health Professions offers candidates an exciting, responsible and fulfilling work experience second to none.Between 2019-2024 over 350,000 healthcare jobs will be created in Australia – meaning outstanding opportunities for Wesley medical administration graduates.   Analysts agree that Health is now the largest and quickest growing employment sector in Australia.

Career choices are wide and varied and include medical administration, secretarial, reception,  medical transcription, medical accounts moving towards more senior positions in practice management and administrative assistant positions.


Can Wesley provide me with a job?


As an RTO,  Wesley are not permitted to promise students jobs.      However, Wesley is focused on producing  outstanding, skilled Job Ready students for market.  Did you know that 85% of jobs are never advertised?     Drawing from Wesley’s 25 years experience as a Health Recruitment Company,  Wesley have created a Medical Careers Workshop for all students where we coach students where the jobs are and how to get them!       Wesley students get jobs.

Wesley MedStaff, a Division of Wesley Training,  do get contacted by employers across Australia for student graduates.   Any job opportunities received are sent to graduate students via Wesley Job Blasts.


Did you know – Wesley have been training medical receptionists and administrators for

over 20 years in Australia and our reputation in industry is second-to-none. 

The Wesley Qualification is the most well regarded and recognised in Industry.


Overview of the Wesley Job Ready programme

Our popular short course Programme incorporates all aspects of :

  • Medical Reception
  • Medical Billing and referrals
  • Medicare Australia and Private Health Funds
  • Medical Software training
  • Medical Terminology
  • Confidentiality and Ethics
  • Legal responsibilities
  • Patient Communication
  • Medical Records
  • Clinic to Cloud Medical Computing
  • Medical Careers Workshop

Pricing and concessions – Centrelink Approved 

Our programme is delivered face-to-face over 4 Saturdays at over 18 locations Australia wide OR via our new Online Learning Portal –  and is well priced at $625.00 –  all inclusive of course materials, learner guides, trainer medical software, workbooks and refreshments (for on site learning).

Wesley offer a $80.00 discount for Concessionals or HCC holders.   Wesley strongly recommends liaising with your Job Network Agency for further funding opportunities.  Wesley’s range of courses are Centrelink approved.  For further concessional opportunities – please review General Concessions.   There may be funding and scholarships opportunities for eligible students via the Certificate 3 Guarantee program, User Choice Traineeship program, or the WA Future Skills training program.


The Australian Government have additional Funding Opportunities.  To enquire, please visit your local Job Network Provider to establish funding opportunities for your particular situation.


Clinic to Cloud Medical Software in partnership with Microsoft 

Australia’s fastest growing innovative Health Software Solution for GP Clinics, Specialists and Allied Health 

Wesley Medical Reception students are also invited to a further free Online Tutorial in Australia’s fasting growing Health Software Solution, Clinic to Cloud for no extra charge.    The Online tutorial can be taken in the comfort of student’s own home and online mentors are available for assistance and discussion.   Students are then given free 3 month access to Clinic to Cloud Software to continue practicing important skills.    All students receive a Certificate of Completion after completing a series of simple activities;  and receive a comprehensive Workbook in Clinic to Cloud Essentials.

This tutorial and access to Clinic to Cloud Software is an excellent opportunity to develop hands-on skills with a modern Medical Practice Management software program utilising real case scenarios to gain practical experience in medical computing.     Wesley concentrate on core skills and knowledge in Medical accounts and skills learnt are transferable to the many software applications available today.

Wesley Institute have chosen to partner with Clinic to Cloud and Microsoft representing the latest in Medical Software Technology, revolutionising Patient Care in Australia.



Keeping it real  –   Mentoring  by  Industry  Leaders

Wesley believe crucial medical units should be supported and led by industry leaders facilitating mentoring, tutorials, questionning and project work via real medical workplace scenarios.     Wesley offer ongoing Live Webinars, Q&A sessions, tutorials and help desk. 

The Certification (Statement of Attainment) is very well regarded and recognised in industry, and is designed to empower the student to become Job Ready for a career in Health Administration.

The 5 Units of Competency achieved in this programme, can be utilised as credits in future study pathways and can be used towards the Wesley Certificate III Business Administration (Medical).    Enquire about our upgrade path at info@wesleytraining.edu.au    Discounts available for Wesley students.


Study Pathways

Students who have completed or are considering the Wesley Medical Reception and Terminology Short course may also consider enrolling for the full Certificate III Business Administration (Medical) BSB311115 Qualification.    Our short course is ‘part’ of our Qualification.

The full qualification expands further medical studies in addition to developing key administrative and keyboarding skills to develop the skills and knowledge of the medical administrator.     Students will develop key Microsoft Word skills, desktop publishing skills, medical letter production, reading doctor’s writing, formatting, editing, proofreading and formatting of medical documents.


Review the full Qualification brochure here or apply for a free information pack!


Review the Wesley Qualification here.