Cert III Business Administration (Medical) BSB31115


Gain the knowledge and skills to become a professional Medical Administrator by completing the Nationally Recognised Qualification in Business Administration (Medical).  You will be employed in a variety of professional environments where your skills and contribution will be highly valued.

With the specialised Wesley Qualification, you will become an integral part of the medical healthcare team.   Find yourself a role where you’re appreciated by patients and your support is relied upon by the clinical team to keep the business administration running smoothly.   Your efficient, organised, caring approach makes a significant difference to the lives of others and engenders a sense of job satisfaction second to none.

There are a variety of opportunities in diverse health fields such as general practice, specialists, hospitals, dental practices and allied health units.    Medical Administration is a vibrant career with qualified administrators being widely sought after in industry.   With an aging population, medical administration is a government recognised growth area with strong upwards projection of job opportunities predicted into 2020 and beyond.

For students interested in career advancement, there are strong pathways to promotion available into more senior levels of administration and practice management.

The Wesley Programme

The Wesley Certificate III Business Administration (Medical) Qualification offers a unique user-friendly structure and flexible delivery supporting busy people who cannot study full time.

Our programme is an excellent mixture of face-to-face delivery, hands-on workshops,  e-Learning and home self paced study.   Face to face mentoring and workshops are required at intervals during the programme to consolidate learning and to gain benefit from the Trainer and Mentor’s breadth of experience in industry.    Wesley believe the crucial medical units cannot be learnt online (such as medical terminology and medical triage).

The Wesley programme is information rich and every unit is specialised towards the health industry where knowledge is gained and crucial practical skills are learnt.   Wesley utilise real medical forms, procedures, case histories and projects to bring our courseware to life.

Each candidate is supplied with a tailor-made Training Plan and learning pathway Check List to aid easy completion of the programme in steps – aimed to build on knowledge and skills in a meaningful way.  Our candidates are supported by our mentor team during their learning journey towards a successful outcome.









Who is this Qualification suited to?

The full Wesley Qualification is suitable for those interested in further their knowledge and skills beyond the Wesley Short Course.    It is an ideal comprehensive Qualification for those wanting to advance their administrative and Microsoft Word skills and Medical Letter production skills.

The Wesley Qualification is also an ideal opportunity for those in industry to recognise their experience through a combination of RPL (recognition of prior learning) and upskilling.      Wesley have a prerequesite of Year 10 standard of English and basic computing skills (being able to use a keyboard and mouse).

Students should have access to a computer, printer and reasonable internet to complete the programme.


Key points to the Wesley Qualification

Our Qualification includes the Short Course (Medical Unit Skill Set) and further medical and administrative units.    The general administrative units have been written specifically for the health professions and includes Medical Letter production, editing, proofreading and formatting.  The Wesley Qualification is information-rich, and designed in collaboration with industry to meet industry needs.


  • Short course:  Medical Accounts, Terminology,  Medical Records, Medicare Australia, e-Health, Confidentiality and Medical Ethics, Medical Computing and Patient Liaison (face-to-face training).
  • Medical Triage and Customer Service for Non-Clinical Staff (workshop)
  • Australian Red Cross CPR Training  (workshop)
  • Careers Workshop –  Creating a Dynamic Portfolio
  • Microsoft Word Training  – 7 modules with individual Certification for your Portfolio (e-Learning)
  • The Minute Takers Workshop (e-Learning)
  • Wesley Business Writing that Works (e-Learning)
  • Assist with controlling Medical Stocks and Supplies (e-Learning self paced)
  • Wesley’s ‘Write, Design and Produce Documents for the Australian Medical Office’ – Fast-track medical admininistration 4 unit bundle (e-Learning)
  • Wesley TypeQuick Online Keyboarding programme and Certification to Australian Standards (e-Learning self paced)
  • Elective :   Women and Leadership  :  Owning your strengths and skills elective OR  Skills for the Medical Administrator  (e-Learning)
  • Elective :   Audio Typing Programme (e-Learning)
  • Medical Letter production and Medical Meeting Minute taking (workshop)


The pricing of our Qualification depends on individual circumstances,  such as whether students have concessions or have completed another qualification.     Government scholarships may be available in Queensland and Western Australia, and other concessional opportunities may be available in all states.

Refer to Certificate 3 Guarantee,  User Choice Scholarship Programme, Future Skills WA Traineeship Programme for more information.

Wesley’s range of courses are Centrelink approved and you may be eligible for further subsidies and funding by the Australian Federal Government.  Please check with your local Job Network Provider or Centrelink for supporting payments.

Private Fee.  RRP $2445.00   Special offer November-December  $1600.00   –  PRICE RISE 1 January 2019

We offer private students the opportunity to enrol for a $300 deposit and an interest-free payment plan over 6 months so students can begin their study programme immediately.

Forms and Downloads


To download a Queensland Scholarship Eligibility Form (Funding via Qld Dept of Education and Training) – please click here

To download an Enrolment Form please click here

To download an Interest-Free Payment Planplease click here

You may ring FREECALL 1800 001 256 or email your Enrolment Details to info@wesleytraining.edu.au



Online Bookings

Please note, online bookings for Certificate III Business Admin (Medical) are tentative bookings, with no payments made online.   

After your booking is received our consultants will contact you to confirm the best payment plan for you, and your enrolment will be activated.     Please note, the face-to-face component will be held at a location near you.   Wesley train in 18 locations Australia wide.    The Online E-Learning component is self paced via Wesley e-Learning Portal.



Enrol Now  

No payment is made on your online enrolment.  A consultant will contact you to establish your payment plan.

Or, call our consultants to book online or via info@wesleytraining.edu.au


NameStart DateLocationCost
BSB31115 - Certificate III Business Admin (Medical) 2018 NSW - Public01/01/2018Westmead Hosp | Liverpool | North Shore | Newcastle | Hornsby$1,600.00
BSB31115 - Certificate III Business Admin (Medical) 2018 QLD - Funded Concessional01/01/2018Wesley Hosp Brisbane | Caboolture | Gold Coast | North Queensland Regional | Toowoomba$75.00
BSB31115 - Certificate III Business Admin (Medical) 2018 QLD - Funded Non-Concession01/01/2018Wesley Hosp Brisbane | Caboolture | Gold Coast | North Queensland Regional | Toowoomba$375.00
BSB31115 - Certificate III Business Admin (Medical) 2018 QLD - Public01/01/2018Wesley Hosp Brisbane | Caboolture | Gold Coast | North Queensland Regional | Toowoomba$1,600.00
BSB31115 - Certificate III Business Admin (Medical) 2018 SA - Public01/01/2018WCH Adelaide | Regional$1,600.00
BSB31115 - Certificate III Business Admin (Medical) 2018 TAS - Public01/01/2018Hobart Tafe$1,600.00
BSB31115 - Certificate III Business Admin (Medical) 2018 VIC - PublicVIC01/01/2018RMH Melbourne | Burswood | Frankston | Geelong$1,600.00
BSB31115 - Certificate III Business Admin (Medical) 2018 WA - Public01/01/2018SJOG Subiaco | Murdoch | Geraldton | Bunbury | Kimberley | Kalgoorlie$1,600.00
BSB31115 - Certificate III Business Admin (Medical) 2018 WA - Workplace Traineeship01/01/2018SJOG Subiaco, Perth$0.00
BSB31115 - Certificate III Business Admin (Medical) 2018 QLD - Traineeships01/01/2018Wesley Hosp Brisbane | Caboolture | Gold Coast | North Queensland Regional | Toowoomba$856.00
BSB31115 - Certificate III Business Admin (Medical) 2018 ACT - Public01/01/2018National Library of Australia$1,600.00
Medical Triage and Customer Service for Non-Clinical Staff (linked Workshop ID 447059) 22 November 201822/11/2018St Andrews Hospital, Toowoomba$0.00


  • We’ve got some great news for you! Wesley Institute of Training has an end of year promotion where we offer the Certificate III Business Administration (Medical) at a special offer price of $1600 (rrp $2445) for November-December 2018.  Hurry, as places will fill up quickly!  Flexible payment options are also available.     PRICE RISE due 1 January 2019.